Nothing can take the place of friendly, helpful service. Our visits become "road trips" for both of our Shepherds. We all appreciate your kindness & knowledge - we're hooked. Many thanks !!

Rick & Sheri Moyer

General Legal:
Should you view the Web site and respond with information (excluding personal information, which is addressed under the Internet Privacy Policy) including questions, comments or suggestions regarding the content of the Web site, such information shall be deemed to be non-confidential and shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing and marketing products incorporating such information. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OF ANY NATURE REGARDING THE INFORMATION OR THE PRODUCT TO WHICH THE INFORMATION REFERS. The information on this Web site may include typographical inaccuracies.

Under no circumstances will be liable to any person or business entity for any direct, indirect, special, incidental, consequential or other damages based on any use of this Web site or any other Web site to which the Web site is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information, even if has been specifically advised of the possibility of such damages.

Shipping and Delivery Policy:

Please be assured that your items will ship out within two to three days of purchase.  We determine the most efficient shipping carrier for your order.  the carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes via UPS or FedEx.

If you are trying to estimate when a package will be delivered, please note the following: credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. if you require express or any special shipping, please call us at 717-632-2000. 

Refund Policy:

We want you and your pets to be HAPPY. So… we offer you our 100% Guarantee*!! If for some reason our hard efforts to make sure everything about your shopping experience did not go as you expected it to, call our team within 15 days of your purchase at 717-632-2000, Monday-Saturday 10:00am-8:00pm ET we will do everything we can to make it right. 

100% Guarantee* = peace of mind to make your purchases at

All refunds will be provided as a credit to the credit card used at the time of purchase or store credit within five(5) business days upon

receipt of the returned merchandise.*All merchandise must be in sellable condition for 100% Guarantee to apply, which is determined by management of Nature’s Pet Place.   

*All merchandise must be in sellable condition for 100% Guarantee to apply, which is determined by management of Nature’s Pet Place. 

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